So, your roof needs some TLC, and now you’re looking for a reliable roofing contractor who will deliver results you can count on. But with so many options out there, how do you choose a roofer who won’t leave you with a horror story? Well, it’s all about doing a little detective work and asking the right questions.
We’ve compiled a list of the top 10 questions to ask a roofing contractor before signing anything.
Questions to Ask a Roofing Contractor
1. Are you a local contractor, and what is your business address?
This question is meant to help you avoid out-of-state storm chasers who come in after a big storm and take advantage of unsuspecting homeowners. Ask the roofing contractor for their complete company name, physical office address (not just a P.O. Box), and phone number.
A locally-based contractor will understand local weather patterns, be familiar with local building codes, and be accessible if something goes wrong in the future.
2. How long have you been in business?
Asking about a roofer’s experience is always a good practice. You want to hire a company with a strong history in your area and a proven record of success. For example, Midwest Roofing, Siding & Windows has been serving the Twin Cities area since 1972 – that’s more than 50 years of qualified experience with over 10,000 satisfied customers.
3. Do you have proper licensing and insurance?
All roofing contractors must be licensed to operate businesses in Minnesota. A reputable contractor will be willing to show you proof of licensure, but you can also verify this information by checking the state website here.
A roofing contractor should also have adequate liability and workers’ compensation insurance to protect you from any damage or accident caused by the roofing crew.
4. Are you certified by major manufacturers?
Major roofing manufacturers select a small percentage of high-quality roofing contractors to become certified to install their products. Certified roofing companies have a greater understanding of how to install roofing materials to the highest standards and can then offer extended warranties on qualifying roofing systems.
5. How do you handle payment?
Before you hire a roofing contractor, it’s essential to understand their payment schedule, terms, and methods. A roofer will usually ask you to pay an up-front deposit – often less than 30% of the total amount. When paying your contractor, always use a traceable method and get a receipt. If the roofer only accepts cash, this should be a huge red flag.
While still on the money topic, it’s a good idea to ask your prospective contractor about their financing options, which can help you break down the cost of your roofing project into manageable installments.
6. How long will my project take?
For planning purposes, ask the roofer when they can schedule your job and how long the project will take to complete. You should also ask how they will handle unforeseen issues that may push back the completion date. Having this information will help you plan and manage your expectations and prepare for the work ahead.
7. Are building permits required for my project, and if so, who will pull them?
Major roofing projects typically require building permits. The roofer shouldn’t rely on you to secure the required building permits. Filing for permits and proving that your project complies with all legal requirements can be exhausting and time-consuming. It’s always best to ask a roofer whether they will handle obtaining the necessary permits.
8. What warranties do you offer for your roofing work?
When you install a new roof or have some repairs done, it helps to know you’re protected for the next few years. Most reputable contractors will offer both a workmanship warranty and a manufacturer’s warranty.
Certified contractors, like Midwest Roofing, Siding & Windows, offer extended warranties which provide enhanced protection.
9. Who will be my point of contact?
When your roofing project is underway, the last thing you want to do is struggle to get ahold of your contractor. Asking who your contact will be and how often you’ll receive updates will help alleviate any stress that may come during the project.
10. How will you protect my property?
Ideally, your home’s exterior should look the same as before the project started. Ask your roofer what steps they will take to prevent damage to your property.
This may involve having mandatory foot traffic patterns, laying down tarps, or resting heavy equipment on the sidewalk. A professional contractor should also have a plan for cleaning up during and after the roofing project.
Talk With Your Twin Cities Roofing Pro
If you need a licensed, experienced, and reliable contractor to give your roof the expert care it deserves, contact Midwest Roofing, Siding & Windows today. For more than 50 years, we’ve been committed to providing Minnesota residents with premium products, quality service, and the best warranties in the industry.
We take pride in being a GAF Master Elite Contractor and an Owens Corning Platinum Preferred Roofing Contractor.